Withdrawal Policy

WITHDRAWAL POLICY

To withdraw funds from your account, the Client should send a withdrawal request through his/her personal profile. In order to fill in the withdrawal form correctly, the Client shall insert the bitcoin wallet to which he wants to receive the funds.

After the Client creates an application, the size of the amount withdrawn is not deducted from the balance of their account until the moment of the direct payment. Withdrawals applied by the Client are non-refundable and cannot be appealed. Minimum withdrawal amount is 0.002 BTC.

Withdrawal from the your account is an on-chain transaction of transferring crypto to an external cryptocurrency address (usually a wallet or another exchange). As with all blockchain transactions, they come with fees.

Note: Fees attached to each transction are dependent on the country of the client.

When sending a cryptocurrency, the transaction fees (TX Fee) must be paid by the client in order for the relevant mining network to prioritize and confirm the transaction. If too low of a fee is attached, the transaction could remain unconfirmed indefinitely by the miners. To avoid this, we utilize a dynamic fee algorithm to calculate the appropriate fee to attach to each transaction. This Tx Fee is usually sufficient for the transaction to be included in the next block.
When a withdrawal request is submitted, it may take up to 30 minutes to process the request. When your application is approved, funds are immediately sent and transactions are available on blockchain network.

The Company reserves the right to increase the processing time; in this case, the Company will notify the Client via any contact method indicated by the Client in his/her profile.

Upon money withdrawal and fees recieved, Company's top priority are fast withdrawals to Clients. As a rule, the amount of commission for a trader is 20%, but upon high system load in order not to keep withdrawal transaction pending, commission at the expense of the Client may be applied.

In case the trader has violated the accepted rules of the platform, the broker reserves the right not to withdraw the traded funds from the client's account.

The Client is totally responsible for the information he/she provides to the Company through the withdrawal form.